We have recently updated to a new account system where you can manage your details with us!

Here is a quick video on accessing your billing portal on the www.plusspec.com website.

Note: This will only work if you pay by subscription and use the same email address you signed up with.

Below are some topics you'd best know when you sign up for a PlusSpec subscription.

Update your Account and Payment Information

Download Your Previous Statements

Upgrade/Change Your Plan Type

How to Cancel Your Subscription

How to Reactivate Your Subscription

Update your Account and Payment information

On the home page of your portal, click Update Payment Method to update your billing details and credit card information. Once you are finished, click save.

Download Your Previous Statements

Click on  to download your latest statements for PlusSpec. You will find a list of all statements made on the following page for you to view and download.

Upgrade/Change your Plan Type

Depending on the product you have purchased, you can update or change the plan you are on. On the home page, click Change Plan to update this. Once you have chosen the plan you wish to change to, you will move to that plan on your next billing date. You next statement will reflect these changes.

How to Cancel Your Subscription

If you no longer wish to renew your license, you will need to cancel your license via your personal billing portal. On the home page, this will show all the products you have purchased. Beneath Subscriptions, will show you the product categories if you have purchased multiple, different products (e.g. 1:1 training, and a freedom plan).

• Select the product group and then select the product you wish to cancel.
• Beneath Your Subscription Plan name, click Cancel. This will change your plan to Pending Cancellation. This means you will have access to your license up until the next billing date.

Once your license is Pending cancellation, your Estimated Next Billing Amount will drop down to $0.00.

How to Re-activate your subscription

If you have cancelled your PlusSpec license and wish to start using PlusSpec again, you will need to contact support@plusspec.com to reactivate your license.

**If you have PlusSpec-related questions, please use our forum.