Problem: An Error page appears "License Validation Failed: Server Connection Required"
This usually appears because you may have had a poor internet connectivity when trying to sign in and activate PlusSpec
- Close SketchUp and after a few moments, reopen SketchUp and try to sign in again.
- If the error continues to read, troubleshoot your internet connectivity and ensure your internet access is OK.
- Next, open SketchUp and try to sign in again.
If the problem persists, reset your password by heading to our Reset Password Page and try to sign in again.
If you are still having difficulties, please contact us by using the form Here, and attach any relevant screenshots of the problem so we can assist.