If you are experiencing a tool that is not working or blank dialog box, you'll need to recreate the error and copy paste text and send to email@example.com for further investigation.
Kindly follow the instructions below:
1. Open the Ruby Console by clicking In SketchUp > Window > Ruby Console. And then re-create the issue again.
(Alternatively, Ruby Console might be under Extensions in the top menu)
2. Paste the full message (as text) from the Ruby Console dialog and send it to firstname.lastname@example.org
And send the PlusSpec model as attachment.
You may also check and post follow-up questions about other tools and features in our PlusDesignBuild community forum.