If you have signed in and can't see the licence activation screen, it may be on another screen (if you use multiple) alternatively you may need to minimise the SketchUp program, as sometimes it is behind. Sign in with your email address and password.
1) Right click inside dialog: (as per image below)
-> Encoding
-> Select Unicode (Utf-8)
2)
a) Open Internet Explorer, select Tools > Inte
b) Select the Advanced tab.
c) Tick all SSL options as per image
3) There is a possibility that there is a conflict with plugins (if you do not have any additional sketchup plugins installed please skip this step)
In SketchUp, go to Extension Manager (Usually found under Window in SketchUp) disable all plugins except for PlusSpec & primary SketchUp plugins (Advanced Camera Tools, Trimble Connect, Sandbox Tools & Dynamic Components). Apply changes. Close open SketchUp.
In SketchUp, go to Extension Manager (Usually found under Window in SketchUp) disable all plugins except for PlusSpec & primary SketchUp plugins (Advanced Camera Tools, Trimble Connect, Sandbox Tools & Dynamic Components). Apply changes. Close open SketchUp.
4) Check if you have the most up to date Internet Explorer version 11.0 or higher. Please update if it is an older version.
5) If you have firewalls or anti viruses you may need to add PlusSpec to a Whitelist.
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